Useful Information

PAYMENT

STANDARD RENTAL QUALIFICATIONS

Non-Local renters (DL address must be more than 150 miles from rental location) may rent using the following method(s) of payment and must meet all standard rental qualifications, including -

1. Must produce a Major Credit Card or Debit Card (Please see the Debit Card section below for requirements).

2. Must produce a Drivers License bearing the same name as is on the card.

3. Credit Card/Debit Card and Drivers License must be presented at the rental counter at the time of pick up.

Local renters (who have an address within 150 miles of rental location) may NOT use a Debit Card, and must meet all standard rental qualifications, including -

1. Must produce a Major Credit Card.

2. Must produce a Drivers License bearing the same name as is on the card.

3. Credit Card and Drivers License must be presented at the rental counter at time of pick up.

MAJOR CREDIT CARDS

1. The credit card must have the available funds for the estimated amount of rental charges, plus a deposit of USD/150.00.

NOTE - LOCAL RENTERS in Chicago, Ft. Lauderdale, Ft. Myers, Las Vegas, Los Angeles, Miami, Oakland, Orange County, Orlando, Phoenix, San Francisco, San Jose, Salt Lake City and Tampa must have available funds for the estimated amount of rental charges plus a security deposit of USD/500.00.

2. Unused funds will be returned through the credit card processor after the vehicle is returned. Due to bank processing, a return of funds can take between 2 to 5 business days to appear in the Customers account when using this form of payment.

3. The address stated on the Renters valid Drivers License will be referenced to determine the Renters primary residence.

4. We do NOT accept miniature key tag-style credit cards.

DEBIT CARDS

Please see separate DEBIT CARD policy below.

CASH PAYMENTS AT TIME OF RENTAL FOR INTERNATIONAL CUSTOMERS ONLY

Note - This policy is held company-wide: with the exclusions of Oakland and Phoenix, who do NOT rent with cash as a rental qualifier at time of rental for International Customers only.

Documents Needed (must be presented at the rental counter at time of pick up):

1. Valid Passport From Country of Origin

2. International License

3. License From Country of Origin

4. Airline Itinerary Return Confirmation

The International Customer also must satisfy the following conditions:

1. Customer must have a reservation (no walk-ins).

2. They may only rent Economy through Full-Size vehicles.

3. Must present a current valid Passport from a country other than the United States.

4. Must present a valid International License along with a current valid license from the same country as passport.

5. Must present a returning airline itinerary with confirmation of a return travel date.

6. The vehicle must be returned prior to the return date and time of departure as stated on flight confirmation itinerary.

7. In U.S. currency, leave a cash deposit of USD/150.00 plus the estimated amount of rental charges. Unused funds will be refunded by check and sent within 14 days of car return.

8. A U.S.contact phone number (i.e., an operating phone) to be contacted in case of an emergency while the vehicle is on rent.

PREPAID CARDS

Prepaid Credit Cards from any card supplier are NOT accepted as a form of payment at time of rental.

PAYMENT AT CAR RETURN

Major Credit cards, Debit cards, prepaid American Express/Visa/MasterCard, and cash always accepted as payment upon return.

SHUTTLE

No shuttle required. Located in terminal, walk to car

AGE

Minimum age for renters and drivers is 19.

Minimum age for renters and drivers on government orders is 18.

Renters and drivers under the age of 25 are subject to a surcharge -

UNDER AGE 25 SURCHARGE is USD/20.00 per day.

UNDER AGE 21 YOUNG RENTER SURCHARGE is USD/25.00 per day.

This policy applies at all FOX corporate locations.

ONE-WAY

One-way rentals are available between FOX CORPORATE locations in Arizona, California, Colorado, Nevada, Utah and Washington only. VEHICLE RENTALS ORIGINATING IN THE STATE OF FLORIDA CAN ONLY BE DRIVEN WITHIN THE STATE OF FLORIDA. Drop charges vary by location.

HONOR RESERVATIONS

Reservations will be honored for a period of three hours after the confirmed pick-up date and time.

EARLY/LATE RETURN - Your confirmed rental rate applies only to the exact reservation period specified. Returning the vehicle early or keeping the vehicle past the confirmed return date subjects you to a higher daily and/or weekly charge as follows:

Early Return: The rate will increase by USD/20.00 per day not to exceed the estimated total at the time of rental.

Later Return: The rate will increase by USD/25.00 per day each day the vehicle is kept beyond the return date at the time of rental.

MULTIPLE or DUPLICATE RESERVATIONS: If you require multiple vehicles for the same or overlapping time periods, please make sure to use a different name for each reservation, otherwise the duplicate name reservation will automatically be canceled. FOX will not be responsible for any canceled reservations.

GAS

Fuel Policy: Vehicles must be returned with the same amount of fuel as at the start of the rental to avoid refueling charges.

EMERGENCY INFO

FOX is pleased to offer roadside assistance in the states of Arizona, California, Colorado, Florida, Idaho, Kansas, Nebraska, Nevada, New Mexico, Oklahoma, Oregon, South Dakota, Texas, Utah, Washington, and Wyoming only.

Fox is pleased to offer roadside assistance in British Columbia, Canada if the vehicle rental originates in the state of WA. Roadside assistance will not be offered outside of British Columbia, Canada.

Simply call the emergency roadside service number located on your FOX Rental agreement holder.

TRAVELING TO MEXICO

FOX vehicles are allowed in Mexico cities/states closest to the California and Arizona borders only when purchasing Mexico Insurance. Please refer to the Mexico Insurance section for the area of coverage that is allowed.

AFTER HOURS

Customers can drop their cars 24 hours a day, 7 days a week. For drop offs after hours, receipt will be e-mailed upon opening.

BUSINESS HOURS

The FOX Austin location is open from 7 am to 12:30 am daily.

Vehicles may be returned 24 hours a day - please see AFTER HOURS policy.

CURRENCY

1. Rates are always displayed in US Dollars at www.FOXrentacar.com website for all locations.

2. Rates for foreign locations or locations that do not use US Dollars as the local currency can fluctuate at any time based on currency conversion rates at the time of pick-up or drop off.

3. Rates that are impacted by a website technical issue, database issue, or other means will not be honored by the location if the rate display was inaccurate due to a technical issue or tampering issue to change the rate display.

Drivers License

NOTE - Fox Rent A Car, Inc. will only accept US domestic Drivers Licenses when renting any Jeep Wrangler. This includes EFAR (2-door Wrangler), XFAR (4-door Wrangler), and XRAR (Sahara). This applies at locations in Arizona, Texas and Southern California